This Privacy Policy explains how V2BIT (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use the V2BIT mobile VPN application (“App”) and any related services provided through v2bit.com (collectively, the “Service”).
By installing or using the App, you agree to the practices described in this Privacy Policy.
If you do not agree, you must stop using the Service and uninstall the App.
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1. Information We Collect
1.1 Information You Provide Directly
We may collect information you provide voluntarily, such as:
• Contact email (if you contact support)
• Reports, feedback, or error messages you submit
We do NOT require account registration for basic use.
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1.2 Information Collected Automatically
When you use the App, we may collect limited technical information to operate the Service, including:
• Device model and OS version
• App version
• Connection diagnostics (e.g., connection success/failure, crash logs)
• Non-identifiable performance data
This information does NOT contain your browsing activity or personal identity.
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1.3 VPN Data We Do NOT Collect
To protect your privacy, V2BIT strictly does NOT log:
❌ No browsing history
❌ No DNS queries
❌ No IP addresses you visit
❌ No original IP address
❌ No traffic content or metadata
❌ No connection timestamps tied to your identity
We are a privacy-first VPN with a no-activity, no-logs approach.
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2. How We Use Your Information
We use collected information only for:
• Operating and improving the App
• Fixing crashes and technical issues
• Ensuring server performance
• Protecting against fraud and abuse
• Providing customer support (if you contact us)
We do not sell, rent, or trade any information.
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3. Advertising and Analytics
The App may use third-party advertising or analytics services, such as Google AdMob or Firebase Analytics.
These services may collect:
• Ad performance data
• Anonymous device identifiers
• General usage statistics
We ensure that:
• All data is handled according to Google Play policies
• No sensitive VPN usage or traffic information is shared with advertisers
You can opt out of personalized ads through your device settings:
Settings → Google → Ads → Opt out of Ads Personalization
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4. Third-Party Services
The App may contain links to websites or services not owned by V2BIT. We are not responsible for the privacy practices of third parties.
We recommend reviewing third-party privacy policies before interacting with their content.
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5. Data Security
We take reasonable measures to protect information, including:
• Encryption where applicable
• Secure server infrastructure
• Limited data retention
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.
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6. Data Retention
We only retain technical logs and diagnostic data for as long as necessary for:
• App stability
• Fraud prevention
• Performance improvement
VPN activity logs are never stored.
If you contact support, your email may be retained for follow-up purposes and later deleted upon request.
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7. Children’s Privacy
The Service is not intended for children under 13.
We do not knowingly collect personal information from children.
If we discover that a child under 13 has provided information, we will delete it.
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8. User Rights (GDPR / Global Standards)
Depending on your location, you may have rights such as:
• Right to access your data
• Right to correct or delete your data
• Right to withdraw consent
• Right to ask how your data is used
• Right to request erasure of diagnostic logs
To request any of these rights, contact us at:
📩 support@v2bit.com
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9. International Data Transfers
Your information may be processed on servers located outside your country.
We take appropriate measures to ensure compliance with applicable data protection laws.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made:
• The “Last updated” date will be revised
• In-app or website notice may be provided if required by law
Your continued use of the Service confirms your acceptance of the updated policy.
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11. Contact Information
If you have questions or privacy concerns, you can contact us at:
Email: support@v2bit.com
Website: https://v2bit.com